National Brands Limited (NBL), a leading subsidiary of AVI Limited, is one of South Africa’s top FMCG companies with iconic brands like Willards, Bakers, Five Roses, and House of Coffees. For over 173 years, NBL has been a key player in the South African food sector, expanding its reach across Southern Africa and delivering high-quality products that impact daily lives.

At NBL, we embrace a culture of high standards, teamwork, and accountability. Our employees are driven by excellence and innovation, always prioritising customer satisfaction. We celebrate our South African roots and foster a workplace where collaboration thrive. 

Your Next Career Move Starts Here! We’re looking for a passionate Sales Administrator within the Sales Operations function at NBL in Durban, KZN. This role will be responsible for providing comprehensive sales reporting, administrative, and analytical support to the regional management team. The focus is on ensuring data accuracy, operational efficiency, and effective coordination between sales, logistics, and head office functions.    

Reporting Structure:

• Reports to: Regional Sales Manager

Key Areas of Impact:

Provide accurate sales & returns information using SAP (SQL)

Extract and compile:

• Daily sales
• Monthly sales
• SKU reports
• Market information tools (Nielsens / IRI, SPAR Insights, ASK’d reports)
• Advanced MS Excel
• SAP experience

Provide effective administrative support to the regional management

• Track, update, and share regional LSS DC stock on hand report with the regional management team daily
• Track, update, and share LSS special delivery request report with LSS and the regional management team daily
• Manage regional LSS DC short-dated stock weekly
• Manage pricing alerts and queries with call center, the relevant AOM/Rep, and the customer daily
• Manage all regional customer pricing claims- track, investigate and resolve- in conjunction with the regional management team monthly
• Compile and print sales reviews for key account calls weekly as required
• Maintain accurate store universe (master data) in SAP monthly
• Manage workflows for new store openings, name changes, store closures as per the new SOP
• Open new AVI FM Rep codes, and updated changes and cluster movement as per the new SOP

Update and maintain the regional promotional grid

• Compilation and management of cycle deal pack forms as per pricing cycle
• Save and check all customer broadsheets versus the regional promotional grid weekly
• Utilise Silo to update the regional promotional grid with accurate RSPs and promo dates
• Update and share the regional promotional grid weekly with the Bryanston Sales Admin team

Control regional "point of sale"

• Maintain accurate store universe (master data) in SAP monthly
• Receive a weekly report from POP warehouse, trach regional POS stock on hand, and share this with the regional team weekly
• Inform regional management of any new POS arrivals weekly
• Inform regional management of any aged/ overstocked POS with recommendations to clear after communicating with the AOM’s, Reps and the POS Manager monthly
• Liaise between POP warehouse, the POS Manager, and the regional management as required

Manage regional expenses

• Manage and process free stock, following the regional manager's approval, weekly
• Prepare and process the regional management team's monthly expenses
• Plan and book all regional management travel arrangements as required
• Monitor regional expense budget versus actual spend monthly

Conduct and compile regional price surveys

• Update the current cost pricing to customers, on the price survey template, from SAP
• Conduct the price survey by checking all the current customer promotional activity and then calling the AVI Field Marketers in the selected stores for the current RSPs
• Calculate the margin by SKU, by customer
• Analyse and highlight any issues- for example excessive customer margin, line pricing etc.
• Share the price survey with the NBL regional management team, National Customer Managers and Sales Executive

Manage regional office administration

• Arrange and prepare for all NBL sales meetings (Manco, roadshow, customer appointments etc.) as required
• Manage NBL office filing system (customer grids, claims, trading terms etc.)
• Manage and update NBL asset register as required

Compile, analyse and investigate sales out data for customer meetings

• Compile Nielsen regional market share reviews with insights monthly
• Extract and analyse Nielsen scan-track data as required by the regional management team
• Extract and analyse Shoprite webbi reports, PnP site days cover reports, and Makro dispos as required
• Extract and analyse Ask'd data as required by the regional management team

Spar DC Controller

• Manage Spar DC orders
• Manage Spar DC stock on hand
• Manage stamp and sign orders
• Capture suffix and promotional deals

What It Takes to Succeed:

Experience that set you up for success:                       

• A minimum of five (5) years’ solid experience as a Sales Administrator in an FMCG industry

Qualifications & Certifications that will contribute to your success:

• A completed Matric / Grade 12 qualification is essential (with Mathematics and Accounting)

Additional Requirements that will enhance your impact for success:

• Market information tools (Nielsens / IRI, SPAR Insights, ASK’d reports)
• Advanced MS Excel
• SAP experience is essential
• SQL experience
• Strong numerical ability
• Relevant tertiary qualification in Accounting or Finance would be advantageous