Join National Brands Limited (NBL) at our Rosslyn Snacks Factory in Pretoria, Gauteng, and be part of producing South Africa’s most iconic snacks, including Willards chips, Big Korn Bites, and Cheese Curls. Our fast-paced, dynamic environment offers hands-on experience and valuable exposure to all levels of the business, where every role is crucial in maintaining the high standards of quality and innovation our brands are known for. At NBL, we foster a culture of collaboration, excellence, and personal growth, where your contributions make a real impact. If you're passionate about food production and thrive in a results-driven environment, NBL is the perfect place to grow your career.

Why Join National Brands Limited (NBL)?

• Make an Impact: Contribute to producing South Africa’s favourite snacks brands, influencing daily life.
• Innovative Growth: Be part of a forward-thinking environment that encourages product and process improvement.
• Career Development: Access a range of roles and growth opportunities at one of NBL’s 5 world-class facilities.
• Collaborative Culture: Work in a supportive, team-driven environment where your contributions matter.

Step Into a Role That Makes an Impact! We’re seeking a Senior HR Officer to drive success at NBL Rosslyn Snacks in Rosslyn, Pretoria. This role is designed to provide generalist HR support to the business to facilitate operational effectiveness and efficiency.     

Reporting Structure:

• Reports to: Human Resources Manager

Key Areas of Impact:

HR Administration and Reporting:     

• Responsible for all administration related to employee life cycle including new engagements, benefits, employee changes, leave analysis, terminations
• Attend to general requests/queries from internal and external customers
• Update organograms on a monthly basis
• Conduct exit interviews on resignations and report back to the business with insights
• Ensure high level and high standard of customer service and guidance in line with HR Policies and Procedures
• Develop and update job profiles for all employees and capture them into the Job Profile portal
• Co-Ordinate HR Project deliverables, including reward and recognition initiatives
• Ensure HR Audit requirements are adhered to
• Develop ad-hoc reports as required by the HR team or the business unit
• Checks and signs off monthly payroll variance report, follow up and resolve discrepancies
• Liaise with employees on Death and Disability claims
• Manage long service allowances, generate reports, capture workflows, arrange the certificates and framing
• Provide employees with documents such as confirmation of employment letters, copies of payslips, service letters, visa letters, UIF, and Medical Aid documentation

HRIS System Administration:

• Conduct integrity check of master data to ensure all data is complete and accurate
• Conduct a quarterly review of HR system access in relation to roles and responsibilities of individual users
• Follows the workflow process designed, loads data to ensure next step in the cycle can be completed, follow up and obtain outstanding information where identified
• Address all general HRIS system information queries received from Management and employees
• Provide assistance and support to Line Managers using SAP

Performance Management:

• Provide employees with relevant documentation with regards to performance management and reviews
• Ensure all IPA’s are received in time for the Annual Increase exercise, capture performance ratings on SAP, follow up on outstanding IPA’s
• Provide guidelines on managing employee performance, address all general performance management or appraisal queries received from employees and management
• Monitor progress and promote the development of employees through an appropriate performance management system

Learning and Development:

• Facilitation the identification of learning needs and areas of development and arrange necessary training

• Ensure that employees have PDP’s
• Compile the WSP and ATR

• Compile an annual training calendar
• Arrange training events and ensure that all documentation is completed
• Ensure that training is captured on SAP
• Ensure proper record keeping of training events
• Track and submit all business unit training initiatives to the Learning and Development team

Employee Relations:

• Set up internal disciplinary hearings, appeals, and grievance meetings, take minutes if required
• Prepare all documentation/information for Disciplinary Hearings and CCMA cases
• Ensure that disciplinary and grievances are dealt with in accordance with company policies
• Assist with CCMA cases by collecting and analysing information for the HRM
• Arrange Management and Shop Stewards monthly meetings and ensure that actions are attended to
• Administrate union membership and communicate statistical information
• Participate and assist with collective employment relations processes
• Ensure that manning standards are updated on a monthly basis
• Report on employee relations information
• Advise line managers on the appropriate employee relations process to follow based on circumstances
• Ensure that the correct incapacity and disability processes are followed correctly.

Remuneration and Rewards:

• Ensure that the weekly payroll process are completed according to procedures
• Perform audit checks on payroll
• Compile reports and analyse information available on the systems

Communication

• Arrange quarterly employee communication sessions
• Arrange monthly union feedback sessions
• Draft internal communication to the employees
• Arrange monthly middle management communication sessions
• Ensure that information are communicated to employees on notice boards and electronic platforms

Recruitment, Selection and On-Boarding:

• Assist management in the drafting of job profiles, vacancy, package parameters
• Ensure that the recruitment process is followed from start to end in order to recruit effectively and reduce turnover
• Discuss the long and shortlists with line managers and the recruitment lead. Conduct interviews with management and recruitment
• Propose options to the HRM regarding recommended starting salary based on internal and market comparison
• Request the Letter of Appointment, providing all necessary information to the recruiter, check and sign off the letter before extending the LOA to the manager to sign
• Manage the Onboarding of successful candidates and take-on documentation
• Manage the induction process and ensure new employee induction/orientation takes place

Employee Assistance Programme:

• Co-ordinate the administration around the employee wellness plan, including communication of the Lyra offering
• Provides input and suggestions when setting up employee wellness initiatives, oversee and manage the initiatives

What It Takes to Succeed:

Experience that set you up for success:                       

• Minimum 8 years’ HR generalist experience within a manufacturing environment is essential
• Experience within HR Administration, Payroll, Employee Relations, Performance Management and Disciplinary procedures
• Experience within an FMCG industry

Qualifications & Certifications that will contribute to your success:

• Completed Degree in Human Resources Management or Labour Relations
• Completed Honours Degree in Human Resources Manager will be advantageous
• Completed Effective Leadership course with a recognised Institution will be an added advantage

Additional Requirements that will enhance your impact for success:

• Knowledge of Industrial Relations practices
• Knowledge of Interviewing skills
• Knowledge of different HR disciplines (HR Value Chain)
• Knowledge of HR Systems (SAP & BesTime)
• Computer Literacy MS Office, Excel and Outlook
• Knowledge of Labour Legislation

Take the Next Step with NBL

Join a leader in FMCG with a proud history and exciting future. If you're passionate about quality, innovation, and teamwork, NBL offers a rewarding career. Apply now and be part of a team that’s shaping the future of snacking!